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Michael Schiefer · Softwareentwicklung
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Consumer information

Right of withdrawal

Information on the statutory right of withdrawal for digital software products and how to exercise it.

Last updated: 17 May 2026 Available in German and English

14-day withdrawal period

Consumers may generally withdraw from the contract within fourteen days without giving any reason.

Digital content

For digital content, the right of withdrawal may expire if the customer expressly agrees to immediate performance.

Withdrawal by email

A clear statement by email to Michael.Schiefer@ScriptWorldX.de is sufficient.

Contents

01 Right of withdrawal 02 Exercising the right of withdrawal 03 Effects of withdrawal 04 Expiry of the right of withdrawal for digital content 05 Model withdrawal form 06 Notes
01

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

02

Exercising the right of withdrawal

To exercise the right of withdrawal, a clear statement of the decision to withdraw from the contract must be sent to ScriptWorldX IT - Michael Schiefer, Niederweg 54, 50374 Erftstadt, Germany or by email to Michael.Schiefer@ScriptWorldX.de.

To meet the withdrawal deadline, it is sufficient to send the notification before the withdrawal period expires.

03

Effects of withdrawal

If this contract is withdrawn from, all payments received in connection with the withdrawn order will be refunded without undue delay and no later than fourteen days after receipt of the withdrawal statement.

The refund will be made using the same means of payment used for the original transaction unless otherwise agreed.

04

Expiry of the right of withdrawal for digital content

For contracts for digital content not supplied on a tangible medium, the right of withdrawal may expire once performance has begun and the following requirements are met:

  • The consumer has expressly agreed that performance begins before the withdrawal period expires.
  • The consumer has confirmed that they lose their right of withdrawal once performance begins.
05

Model withdrawal form

The following model can be used but is not mandatory.

To: ScriptWorldX IT - Michael Schiefer, Niederweg 54, 50374 Erftstadt, Germany
I hereby withdraw from the contract concluded by me for the purchase of digital content.
Name of the consumer
Address of the consumer
Date and signature, if submitted on paper
06

Notes

This withdrawal information is tailored to digital software products. It should be legally reviewed before permanent production use.

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